Shipping

All orders are shipped via the United States Postal Service (USPS). Once an order has been transferred to USPS, ownership and risk of loss pass to the customer. We are not responsible for lost, delayed, or damaged shipments once the package is in the possession of the carrier.


Customers are encouraged to contact USPS directly for issues related to tracking or delivery delays.

Incorrect or Defective Items

If you receive an item that is incorrect or defective due to our error, we will make it right. Please contact us promptly at [email protected] with your order number and a description of the issue so we can resolve it as quickly as possible.

Returns

Returns are accepted on a case-by-case basis and must be authorized in advance. To request a return, please email [email protected] for instructions.

  • Customers are responsible for all return shipping costs

  • Shipping charges (original or return) are non-refundable

  • Only the product purchase price will be refunded

  • Refunds will be issued after the returned item is received and inspected

Returned items must be in their original condition unless otherwise approved.

Refund Processing

Approved refunds will be issued to the original method of payment once the return has been received and processed. Processing times may vary depending on your financial institution.

Contact Information

For all shipping, return, or refund inquiries, please contact: [email protected].